Answering COVID-19 FAQs and Delivering Resources

May 17, 2020by Alex Strautman

Advance Health Care Directive Links Included

At CHOICE Administrators, we are committed to providing small businesses and employees with support and information as we all deal with the impact of the COVID-19 pandemic.

We’ve developed a single COVID-19 Resources document that includes a range of information to help you and your employees navigate through this difficult time. It includes:

  • COVID-19 Overview Information
  • Situation Updates
  • Information for Businesses
  • Information for Families and Households
  • Information for Community Events and Gatherings
  • Social Media Resources

You can download our PDF here.

In addition, members of our CaliforniaChoice small group, multi-carrier private health insurance exchange and our ChoiceBuilder multi-carrier ancillary exchange have additional COVID-19 resources available through our partner, Mammoth HR.

Additional information from Mammoth is available behind login through and You’ll find sample communications to employees, telecommuting resources, and links to various federal resources including the Centers for Disease Control and Prevention (CDC) and Occupational Safety and Health Administration (OSHA), as well as state and local resources, where available.

Federal Resources

Tools and information are also available from the U.S. Department of the Treasury, Internal Revenue Service (IRS), U.S. Chamber of Commerce, and U.S. Department of Labor (DOL):

Advance Health Care Directive Form

The spread of COVID-19 has prompted many across California, and the nation, to consider their planning for major health care decisions. Even if you and your employees are not dealing with COVID-19 or any other major health concern at this time, it’s important to plan for the future. What if you were sick and in need of emergency medical treatment? What if you could not speak for yourself about your health care preferences? How would your medical professionals and family member know what course to pursue?

An Advance Health Care Directive (also known as a living will or personal directive) can provide loved ones with the information needed to make decisions that are in line with your or your employees’ wishes. Having preferences documented can relieve some of the burden for friends and family.

A legal document, the Advance Health Directive form goes into effect only if you become incapacitated and unable to speak for yourself. It can be replaced as often as needed in the event of health changes, or if you change how you want things to be taken care of if you are unable to direct them on your own.

There are numerous sources of an Advance Directive. You can ask your company counsel or personal attorney for a form, which you can share with interested employees, or you can visit or direct others to one of several websites, including those listed below:

Information from Your Insurer

If your employees are currently covered by a group health insurance plan, your insurer, administrator, or health plan may offer additional tools and resources. Contact your broker for information. If you don’t have broker, we make it easy to search for one here.

Shopping for group health insurance?

This guide compiles a list of common questions you may have before you start offering health insurance coverage.