What’s is an EAP, and How It Works for Your Business

May 16, 2025by Alex Strautman

Ever heard of “EAP”? If not, it’s time to discover how it can transform your workplace and support your team.

What is EAP?

EAP stands for Employee Assistance Program — a resource designed to improve employee well-being, reduce absenteeism, boost productivity, and even cut down on costs tied to turnover and health-related issues.

Think of it as a lifeline for your employees. An EAP provides free, confidential access to mental health, wellness, and counseling services. Whether it’s relationship struggles, family challenges, stress, depression, substance abuse, grief, legal or financial concerns, or workplace issues, an EAP is there to help.

EAP Programs and Services by Provider

EAPs can vary depending on whether they’re provided by an insurance company or a third-party service. Some of the most well-known and valuable resources include:

Some services included in your group insurance may require a copay or coinsurance, as detailed in your contract.

The human resources consulting organization, Shortlister, has published a web page listing of other EAP resources. The Society for Human Resources Management (SHRM) also offers an EAP overview online.

Talk With Your Broker

If you have a health insurance program in place for your employees, ask your broker what EAP benefits are included. If you don’t have a broker, we can help you connect with one.

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Shopping for group health insurance?

This guide compiles a list of common questions you may have before you start offering health insurance coverage.
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